Terms & Conditions
Short Courses – Cancellation Policy
We adhere to UCL’s policy for cancellations of short courses. This applies to all of the short courses we offer.
Cancellations must be received in writing at least two weeks before the start of the event and will be subject to an administration charge of 20% of the course fee. It is regretted that no refunds will be made within two weeks of the course date.
Open City Docs reserves the right to cancel any conference it deems necessary and will, in such event, make a full refund of the registration fee only. Open City Docs will not be liable for any additional incurred costs (including but not limited to travel, accommodation, visa, etc.).
No liability is assumed by Open City Docs for changes in programme date, content, speakers or venue.
Any refund will be made by Open City Docs to you within 30 days of your cancellation and be paid to you in the same way as you paid for your order.
If you have any queries please email firstname.lastname@example.org
Our courses are open to all members of the public, you don’t need to be a student to attend.
If you are a student at UCL or at another institution, you will be able to book our courses at a discounted rate. You might be asked for proof of student status after booking.
Bursary places are available for select courses for persons in receipt of Universal Credit (or equivalent state benefit from outside the UK). Availability of bursary places will be specified in the description on the course page.
Bursary places are awarded on a first come, first served basis, and are limited to one place per person per year.
Please note that any bursary places are subject to withdrawal:
- if the number of attendees falls below the threshold required for the course to be viable
- if there is a waiting list for paid attendees
- if the course is cancelled
To apply for a bursary place, please email email@example.com specifying the name of the course and providing proof of Universal Credit (e.g. an award letter in your name).
If you’re attending one of our in-person courses and are a non-EEA national, you should apply for a Standard Visitor Visa.
You are expected to make your own visa arrangements before travelling to the UK, however upon receiving the full course fees we can provide you with a letter of acceptance which you can use to apply for the visa.
We can provide UCL letters of enrolment or attendance for all our short courses, however please note that our courses are non-credit bearing and therefore these don’t count as academic transcripts or certificates.
For more visa advice, check out UCL’s Immigration and Visas page.