Open City Documentary Festival

Short Courses – Cancellation Policy

We adhere to UCL’s policy for cancellations of short courses. This applies to all of the short courses we offer.

Cancellations must be received in writing at least two weeks before the start of the event and will be subject to an administration charge of 20% of the course fee. It is regretted that no refunds will be made within two weeks of the course date.

Open City Docs reserves the right to cancel any conference it deems necessary and will, in such event, make a full refund of the registration fee only. Open City Docs will not be liable for any additional incurred costs (including but not limited to travel, accommodation, visa, etc.).

No liability is assumed by Open City Docs for changes in programme date, content, speakers or venue.

Any refund will be made by Open City Docs to you within 30 days of your cancellation and be paid to you in the same way as you paid for your order.

If you have any queries please email